Paradise Cove & Mistico Beach Club + Boat Shuttle

10 of us stayed over new years. We loved the house! It was very clean and had everything we needed. M&B were very nice and took care of anything we needed. We would definitely stay again. Definitely give it 5 stars!!

Excellent Positive: Very spacious and clean

Alojamiento excepcional para grupos grandes! Positive: Nos encantó lo accesible que se encuentra de la terminal de Water Taxy, las amenidades y tiendas que se encuentran dentro de las instalaciones como la atención y asistencia de todos los colaboradores en especial de Melki!

Check in and getting the key was a big issue. Key was not in the lock box. Lady went back to find out where it was. Almost 20 minutes found out maintenance person took it with him. Then she went back to get the side sliding door key. That took a while. Even she had a hard time trying to show us how to lock and unlock it. Not enough light on that side and not a very secure door. Not a good feeling with all our stuff in the room. Given we were there for only one night we wasted a lot of time dealing and trying to figure out how this lock wrong. Delayed our dinner plans. 300 hold on credit has still not been removed, almost three days later. Also light bulb in kitchen was burnt out. If maintenance had checked the room, issue should have been resolved.

Overall it was a nice stay except being charged 2 times for the refundable